a capability within quality management
Change Management
Our Quality Management team knows that change management is an integral part of making quality management more business-oriented in an organization.
Our primary goal is to facilitate the change necessary in an organization, gradually moving people in the right direction and ultimately leaving the relevant employees with a sense of ownership of the quality management system and processes. When this succeeds, the client feels comfortable and safe even after undergoing a process of change.
Whether you are implementing a new quality management system, doing a development project or something else, product quality is an essential part of the business. However, we understand that even though quality should be everyone’s business, this is not always the case. The consultants in our team have been working both on the receiving end of major organizational changes and have driven them ourselves, so we understand the challenges and frustrations that might appear along the way.
Using our change management know-how, we can help your organization:
- Bridge the gap between different areas and make sure that the quality management system is firmly anchored in your organization. We involve process owners in establishing the QMS to ensure that it is effective and describes the processes used in daily work.
- Translate the language of different company areas into a common language, which we use to bridge the different levels of the organization. The purpose of this is to set shared goals and create shared value.
- Keep the stakeholders up to date all the time, to ensure their commitment and support. The stakeholders are thereby capable of acting swiftly and fast decision making, if needed.